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10 S van Ness Ave # SF
San Francisco, CA 94103
5.0 of 5 stars.
Bobby Santos, the service advisor, is very personable and very helpful while he was advising me about my 1999 Honda Civic. I feel like he's my friend and someone I can always ask for advice. If you…
yelp.com - user review - 07/01/2008
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4.0 of 5 stars.
Had three Hondas serviced here over 10 years. Bought one of them here. Service was efficient and convenient but driving a Honda is supposed to mean you don't see the service department often. I…
yelp.com - user review - 06/26/2008
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5.0 of 5 stars.
I couldn't decide between a Mini and Honda, but I was sold when I came to SF Honda. Service has been great, sweet cashier B.B. takes care of me. Overall I am very happy.
yelp.com - user review - 06/23/2008
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5.0 of 5 stars.
I've taken my honda accord in for service a few times now. The staff is friendly and helpful, and the service is thorough, yet quick and the same time. If you want to drop off the car for the day,…
yelp.com - user review - 06/16/2008
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3.0 of 5 stars.
There are many different sales styles. I recommend Mike, John Lowe and Tyler Dumas, but if the sales person your working with doesn't mesh with you ask for another. The sales person I purchased my…
yelp.com - user review - 06/02/2008
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2.0 of 5 stars.
Slightly better than my negative experiences with dealerships in the bay area. If you read my past review from Honda of Oakland, you'd know that it's been plagued with a transmission issue, since…
yelp.com - user review - 05/30/2008
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4.0 of 5 stars.
Well, we finally did it. We finally joined the throngs of Marinites who are as proud to sport the "hybrid" emblem on their car as they used to be to sport the BMW or Mercedes tag. However, since I…
yelp.com - user review - 05/25/2008
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1.0 of 5 stars.
As someone who frequents this place with my CR-V, I consider myself as somewhat of a "seasoned veteran." Overall, San Francisco Honda takes care of the amenities, the coffee and massage chairs, car…
yelp.com - user review - 05/21/2008
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1.0 of 5 stars.
Horrible customer service. Bought a new car there last month and have had nothing but problems. First the salesman was a lied about the rates I could get on the auto. Second we had leather seats…
yelp.com - user review - 05/21/2008
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5.0 of 5 stars.
Reputable: Having a good reputation; well-thought-of; respectable. Reputable best describes my experience at SF Honda. I decided it was time to purchase my next vehicle and I research everything. My…
yelp.com - user review - 05/19/2008
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4.0 of 5 stars.
My man and I recently bought a car from here and had nothing but a good experience with everyone we encountered. Everyone was helpful and had a great personality. They followed through with everything…
yelp.com - user review - 05/07/2008
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1.0 of 5 stars.
I think they're crooks. They wanted over $200 to do an electrical systems diagnostic to fix what was clearly a mechanical problem with the driver's seat. I don't anticipate ever going back.
yelp.com - user review - 04/30/2008
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5.0 of 5 stars.
Tyler D. was my service advisor. He did everything possible from a mechanic's point of view to calling Honda Reps regarding a brake sound that has been on-going for the past 1.5 years. I've brought it…
yelp.com - user review - 04/21/2008
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5.0 of 5 stars.
So I get this call from Rachel the other night & she sounds really really pissed off. She's leaving work at 10:00 & the headlights on our car won't turn on. Both of them are out, not working, KAPUT!…
yelp.com - user review - 04/20/2008
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5.0 of 5 stars.
Steve Capchak offers excellent customer service. Kind, conscientious, and most of all concerned about the customers needs. Very hard to find in today's day and age.
yelp.com - user review - 04/20/2008
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5.0 of 5 stars.
I have a Honda Element and have taken it into service a few times before April of this year. This month I turned the car in for regular maintenance and I needed them to look at a broken part. I knew…
yelp.com - user review - 04/12/2008
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4.0 of 5 stars.
I brought my Honda CRV and the customer service was great. I definitely recommend them.
yelp.com - user review - 04/05/2008
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5.0 of 5 stars.
Purchasing a car? Ask for TIM ESTRELLA! I purchased a 2008 Honda CRV about a month in a half ago and received the best customer service. I wanted a specific color (Red Tango Pearl) and specific model…
yelp.com - user review - 04/04/2008
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2.0 of 5 stars.
It's horrendously overpriced, but you mostly get what you pay for. Be wary of some customer service reps: they're a bit aggressive and some of them are absolute dicks.
yelp.com - user review - 04/04/2008
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5.0 of 5 stars.
The customer service is very good. highly recommended to anyone drop by Honda S.F
yelp.com - user review - 03/25/2008
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5.0 of 5 stars.
I was very impressed with service advisor Bobbie Santos. He was very courteous, patient, and thorough. He called me when he said he would call and my car was ready earlier than anticipated.
yelp.com - user review - 03/06/2008
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1.0 of 5 stars.
After being a loyal customer here for years, I will never have my car repaired here again. There are many better places to go to get a Honda repaired. About 16 months ago, they replaced the front disk…
yelp.com - user review - 03/05/2008
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5.0 of 5 stars.
I had lost my car keys and was very distraught, basically at having my Honda towed- (thankfully it was an Ted and Al Tow with a flat bed. My service advisor, Aaron Wong was not only helpful when I…
yelp.com - user review - 02/27/2008
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4.0 of 5 stars.
They are great! They helped me figure out how to find out my code for my navigation..no appointment needed and no charge! I have had a few services done there (just got my Honda) and I have had a good…
yelp.com - user review - 02/24/2008
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1.0 of 5 stars.
I used to think San Francisco Honda was a great place to take your car until this past week! I have a 99 Honda Accord, which I purchased from San Francisco Honda. I've taken most maintenance needed for…
yelp.com - user review - 02/24/2008
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5.0 of 5 stars.
I had really great service from service advisor Bobby Santos over the weekend. My car started leaking so I brought my car to SF Honda (SF Honda has been my place of service for many years). I recently…
yelp.com - user review - 02/18/2008
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5.0 of 5 stars.
Bought 2 civics (new) from here, get my car serviced here all the time.. no problems ever. Bought the car from Jose hangad both times.. nhez good, not too pushy.. gave me a good deal both times..
yelp.com - user review - 02/15/2008
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5.0 of 5 stars.
Mike Doerner sold me a car through their web site and I'm very happy. He gave me a great deal right from the beginning and was easy to deal with. We met on the day I picked up my car and I'm now…
yelp.com - user review - 02/06/2008
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5.0 of 5 stars.
I had a really good experience at SF Honda. It was rainy, late at night, and I got into an accident. My car had to be towed off the streets and one of the salespeople, Bobby Santos, was nice enough…
yelp.com - user review - 02/02/2008
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5.0 of 5 stars.
The staff here is so polite, it's really remarkable. They clearly explain everything they're going to be doing, a necessity even if you're just bringing your car in for an oil change or scheduled…
yelp.com - user review - 01/24/2008
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5.0 of 5 stars.
I bought a 2004 Honda Accord in August, 2003. I was in the market for a car having sold my previous one and S.F. Honda made a deal that was as favorable as most prices being paid at that time (use…
yelp.com - user review - 01/23/2008
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5.0 of 5 stars.
My car and I love SF Honda. They are very fast and have excellent service. And the waiting area has an area for my kids to play.
yelp.com - user review - 01/09/2008
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5.0 of 5 stars.
After a horrible experience at City Toyota, we stopped in at SF Honda, not very enthusiastic. Everyone was very helpful and not pushy at all. Our salesman, Mark Hermoso, was great, and actually made…
yelp.com - user review - 12/23/2007
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4.0 of 5 stars.
As far as I am concerned...you can't go wrong with a Honda. So when my girlfriend's 2001 Ford Focus...look it up under "piece of crap" in the dictionary... broke down for the final time (for us at…
yelp.com - user review - 12/20/2007
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5.0 of 5 stars.
My Honda Element gets a lot of use and it's been an almost perfect vehicle. However, some Elements suffer from an annoying creaking sound at the door jamb. Most technicians are unable to eliminate…
yelp.com - user review - 12/10/2007
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5.0 of 5 stars.
I recently sold my city car, a poor, abused, scratched, dented, 1989 Honda civic hatchback. Yes, it was ugly. Yes, it was always getting broken into. Yes, I never trusted it to drive very far from…
yelp.com - user review - 11/29/2007
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5.0 of 5 stars.
Last night I got screwed, and not in the good way. Somehow a screw wound up in my tire and I woke up with a flat this morning. After calling two other places and being told I would have to wait…
yelp.com - user review - 11/27/2007
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5.0 of 5 stars.
We made an appointment to have our natural gas powered Honda Civic serviced on Friday the day after Thanksgiving since my husband didn't have to work. We arrived on time in a record 25 mins thanks to…
yelp.com - user review - 11/24/2007
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4.0 of 5 stars.
Always very nice. The screws on my gear stick fell out and their Parts team took the time to put it all back together -- free of charge! I didn't even have to buy any new parts. Super friendly. I…
yelp.com - user review - 11/24/2007
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5.0 of 5 stars.
I've been taking my Honda here for routine maintenance the last 7 years. I never thought I'd ever take my car to the dealer for regular maintenance because I recall some time ago that the cost of…
yelp.com - user review - 11/13/2007
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5.0 of 5 stars.
I know, it's a dealership, not your independent neighborhood mechanic who knows your name and shows you pictures of his kids, but here's the thing: there's lots of mechanics and as long as you drop it…
yelp.com - user review - 11/07/2007
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1.0 of 5 stars.
I've been meaning to write this review for the past year. If there was a ZERO star rating that's what I'd give the SF Honda Service Center. When I brought my car in for service, they were suppose to…
yelp.com - user review - 10/09/2007
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5.0 of 5 stars.
Just purchased a car from SF Honda last week and was so pleased with the service that I had to write a review (which I never do-- this is my first time). I've had many-a-terrible car dealership…
yelp.com - user review - 09/10/2007
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4.0 of 5 stars.
Update 12.5 -- I got my '08 civic from SF Honda, and John and James were awesome. This story below was really just the hilarious beginning to an overall very positive buying experience there, and an…
yelp.com - user review - 09/09/2007
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2.0 of 5 stars.
This is a log of my relationship with SF Honda. Event #1 My wife's car is running "really rough". I figure it's a loose spark plug wire or something minor since I've been servicing the car religiously…
yelp.com - user review - 08/02/2007
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5.0 of 5 stars.
As far as price goes, I'm sure SF Honda is high. I mean, what do you expect from the dealership? As far as service goes, five stars
yelp.com - user review - 07/30/2007
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4.0 of 5 stars.
I went there to fix the tank door on my 2004 Accord that didn't open anymore, so I couldn't put gas into her and not user her (BTW, Honda, this should be fixed in the next Accord model; nothing is…
yelp.com - user review - 07/29/2007
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5.0 of 5 stars.
Having now been in twice, I can honestly say that this is the best service department that I have ever experienced. Both times, these guys have gone the extra mile (weak car pun intended). They're…
yelp.com - user review - 07/26/2007
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1.0 of 5 stars.
We showed up intending to buy a Civic, new or used. The staff was so. unbelievably. unhelpful. Our impression was that they sell so many Hondas, they didn't need our business. Or that San Franciscans…
yelp.com - user review - 07/23/2007
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1.0 of 5 stars.
I wish I could put a negative star! Why make it so hard to buy a car? Why would the Jr Sales Boy or his manager not look me in the eye? Why when I said what I wanted and how much I wanted to spend…
yelp.com - user review - 07/16/2007
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4.0 of 5 stars.
I was shopping for a car and I went there and they made me a crazy good offer on a car. I was scared and I told them no thanks. I should have bought it. Their price was super low but at the time I…
yelp.com - user review - 07/16/2007
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4.0 of 5 stars.
As far as buying a car, the best experience I had was here. I must have gone to 20 dealerships in the bay area. I had to buy a car in a very short period of time. I went shopping after doing all of my…
yelp.com - user review - 07/14/2007
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5.0 of 5 stars.
My '98 Civic EX got totaled a month ago and I had been researching for a CR-V, so I checked out this place a couple times to see the car. The sales consultants were helpful in showing me the car,…
yelp.com - user review - 06/25/2007
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4.0 of 5 stars.
I have been taking my Civic here for oil changes & routine check-ups since moving to the Bay Area a few years ago. I've never had any issues with service. Last week I was having a Dumbass Moment at…
yelp.com - user review - 06/06/2007
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5.0 of 5 stars.
Good prices, excellent customer service. I went in to get some backup keys & remote for my Honda. The prices they charged me were waaay cheaper than the other Honda dealers I called, plus they didn't…
yelp.com - user review - 06/01/2007
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4.0 of 5 stars.
Took my car in for express service, car was done at appointed hour. So far so good. Upon arriving home ten min. later I noticed some sort of solvent had been spilled on the hood of this new, rather…
yelp.com - user review - 05/24/2007
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5.0 of 5 stars.
I bought a new Honda Civic from SF Honda in 2002. Unfortunately, with only 40k on the car, I had some really serious transmission problems (surprsing for a Honda). The estimate for the repairs was…
yelp.com - user review - 05/14/2007
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4.0 of 5 stars.
I was very pleased with San Francisco Honda. After being ripped off at Serramonte Honda - Jose played no games with us and showed us the paperwork the books and make an excellent deal for us. I'm…
yelp.com - user review - 05/08/2007
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5.0 of 5 stars.
I took my car to a non Honda repair shop for a check engine light. I was told after the inspection that it was something called an oxygen sensor, and they replaced it. A few weeks later, the light…
yelp.com - user review - 05/04/2007
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2.0 of 5 stars.
Negative stars. Absolutely awful. Rude salespeople. Idiotic manager. Childish behavior. We had a copy of an invoice and the manager shuffled away and shredded it. They are Smarmy salespeople who are…
yelp.com - user review - 04/02/2007
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4.0 of 5 stars.
This place is great!2nd time for service,got my loaner car and my car back on time as stated! problems fixed and covered by honda! service was fast and friendly!What more could you ask for?next time…
yelp.com - user review - 03/31/2007
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1.0 of 5 stars.
Horrible service! My husband and I went in there with intent to purchase a new CR-V and as soon as we drove up to park inside the snakes were lined up at the window ready to pounce on us which made us…
yelp.com - user review - 03/20/2007
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4.0 of 5 stars.
This place is definitely for old time SFers. I've been coming here for years, since I bought my first honda accord in '81. The ballroom upstairs used to be the Fillmore West, where Janis, the Dead,…
yelp.com - user review - 03/15/2007
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I learned this the hard way: unless your car is under warranty, do not take your car here. I got an estimate for repairs from these guys for about $1300. I got it towed half a block away and only spent $800....
citysearch.com - user review - 03/12/2007
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4.0 of 5 stars.
**** UPDATE****I bought my 05 S2000 from SF Honda a few years ago and have diligently brought it back for every service. I know service at the dealer is costly but I drive the hell out of my car and…
yelp.com - user review - 03/01/2007
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1.0 of 5 stars.
Can you give zero stars? I got some jerk kid salesboy trying to pressure me into buying a car. Alright, I can handle that but you better know your stuff about the car, (at least if not more than I do)…
yelp.com - user review - 02/27/2007
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3.0 of 5 stars.
I took in my Acura to get serviced here because I needed and oil change badly and I work in the downtown area. It was like paying $60 to park there and get my oil change and tires rotated. Prices…
yelp.com - user review - 01/24/2007
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4.0 of 5 stars.
Judging from the previous reviews, it looks like I'm in the minority. I've only had positive experiences at SF Honda. Then again, I've only had two experiences and purchased my 2005 Civic Hybrid in El…
yelp.com - user review - 01/22/2007
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1.0 of 5 stars.
I took my Civic Hybrid here to get the oil changed, and they broke the window! They then gave me what appeared to be their cheapest loaner car and took over a month to repair the window! They said…
yelp.com - user review - 12/19/2006
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2.0 of 5 stars.
when you don't have a car in the first place, getting to any car dealership outside of the city blows. we wanted a hybrid, and something a little nicer than a prius, so we went to sf honda, intent on…
yelp.com - user review - 12/01/2006
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1.0 of 5 stars.
I will never bring my Honda to this place again! I bought my car in here and they said that I was eligible for a free tune up and I was elated. However, later on that evening, a service person…
yelp.com - user review - 11/30/2006
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4.0 of 5 stars.
I've been extremely pleased with my experiences at SF Honda. I've brought my car in for 2 routine maintenance drop-in appointments (the express service) and have always been greeted with friendly,…
yelp.com - user review - 11/10/2006
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3.0 of 5 stars.
I've been going to this center for a couple of years. When it comes down to it, I guess what matters is that my car has been running really smoothly (knock on wood!) and has been the best performer…
yelp.com - user review - 10/26/2006
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3.0 of 5 stars.
Dropped my car off today for a new battery and a smog check. The SRS light was on, which I assumed was due to a dead battery. I picked up the car on time, although the SRS light was still on and no…
yelp.com - user review - 10/18/2006
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1.0 of 5 stars.
I would strongly recommend NOT testing driving from these folks. The test drive is Ok but if you don't buy from them you get on their list and you will receive call after call. I've asked 4 times to…
yelp.com - user review - 10/14/2006
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1.0 of 5 stars.
I went in because my Check Engine light was on, which was covered by warranty. I left with a bill for $600 because during the annual check-up they insisted I was due for, they found something wrong…
yelp.com - user review - 10/12/2006